I have a complaint

BAUNAT does everything in its power to serve you as a customer to your complete satisfaction. However, should it happen that you have a complaint, we kindly ask you to communicate this with us as soon as possible. This way we can look for an appropriate solution. If you have a complaint about an item or our service, please contact us via the following contact channels.

If you are not satisfied with the handling of your complaint, you can submit it to the European Dispute Commission.

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